How to change from Google Find Hub app to Apple Find My app or vice versaUpdated 2 months ago

If you are changing phones or switching between the Google Find Hub app and the Apple Find My app, you must first remove your SmartCard from the current platform before pairing it with a new one.

Switching Phones While Using Google Find Hub

If you are using the Google Find Hub app and changing to another Android phone:

1. Install and open the Google Find Hub app on your new phone.

2. Log in using the same Google (Gmail) account originally used to set up your SmartCard.

3. Once logged in, your SmartCard should automatically appear in your device list.

No additional pairing is required as long as you use the original Google account.

Switching from Android (Google Find Hub) to iPhone (Apple Find My)

If you are moving from an Android device to an Apple device, you must remove the SmartCard from Google Find Hub before pairing it with Apple Find My.

Remove the SmartCard from Google Find Hub

1. Open the Google Find Hub app.

2. Select your SmartCard from the device list.

3. Tap the settings (gear) icon next to the device name.

4. Scroll to the bottom of the page.

5. Select “Remove from Find Hub.”

6. Tap Remove.

7. When the “Remove from Find Hub?” confirmation prompt appears, select Remove again to confirm.

The SmartCard will now be removed from your Google account.

Pair with Apple Find My

Once removed:

• The SmartCard will automatically enter pairing mode.

• It should become discoverable by your iPhone.

• Follow the Apple Find My setup instructions provided in the corresponding Help Center article.

If the SmartCard Is Not Discoverable

If your SmartCard does not appear during setup, you may need to perform a factory reset